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Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account. account name, Server: ‘server name’, Protocol: POP3, Server Response: ‘+OK’, Port: 110, Secure(SSL): N0, Error Number: 0x800ccc0f OR Task ‘SMTP server name – Sending and Receiving’ reported error (0x80042109): ‘Outlook is unable to connect to your outgoing (SMTP) e-mail server.
If you continue to receive this message, contact your server administrator or Internet service provider (ISP)
Solution :
First check that for large or corrupted emails in your mailbox you can do this by logging onto the web-mail facility. -Once on this page you will be asked for you username this will be you email address or your fz-number (e.g. fz123456). Once logged in you will be able to remove junk messages. After this try to send and receive messages again.
Secondly this could be a problem with your internet connection. Ensure that you have a live connection by confirming your Internet connection settings, restarting your computer and by browsing different web sites before receiving your emails via your email client. Finally this could be a problem with your firewall Please check for how to disable your firewall.
If the problem persists, please contact our support team via our Livechat service
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