Knowledgebase

Are you able to receive emails but not send?
If you can receive email but aren’t able to send this typically means one thing:  ...

Configuring Windows Live Mail for email address.
Windows Mail   Windows mail is an email client design by Microsoft.  Windows mail was...

Configuring your email address in Ms Outlook 2007
Outlook 2007   Outlook is an email client designed by Microsoft, which will allow you to...

Email Settings
New Page 1 Email Account Settings (Outlook Express): Please follow the following steps to setup...

Error Connection with server timed out : 0x800ccc0f
Your server has unexpectedly terminated the connection. Possible causes for this include server...

How can I remove my IP address from Spamhaus?
Spamhaus is an anti-spam organisation that sometimes prevents an IP address or domain from...

How can I setup an auto-responder on my email account using the new Yournic Control Panel?
To set up an auto-responder, please: . Login to new control panel. Click on “Manage...

How do I block spam?
You can do the following things to block up to 95% of spam emails that could come into your email...

How do I configure Ms outlook 2003?
Outlook 2003 is an email client that allows you to send and receive emails without having to...

how do i set up the outgoing server on an iphone?
1.go on settings, mail, Accounts, tap the account from which you’re trying to send mail....

How to apply catch(all) to your email address?
How to apply catch(all) to your email address.   In your Domain Control Panel (Plesk)...

How to configure email account on HTC Sensation?
How to configure email account on HTC phone   Please follow these steps to set up the...

How to configure Mac Mail Settings?
IMPORTANT NOTE: Before you set up your apple device, please make sure that you are using strong...

How to configure Outlook Express?
What is outlook express?   Outlook express is an email client which allows users to send...

How to configure Thunderbird / Entourage?
Thunderbird. Thunderbird is an email client that allows you send and receive emails without...

How to configure your email account in Apple IPhone 4S?
1- Find “Mail, Contacts, Calendars” Press Settings. Press Mail,...

How to configure your emails in Apple IPhone 4S?
1- Find “Mail, Contacts, Calendars” Press Settings. Press Mail,...

How to configure your emails in HTC Sensation Phone?
Please follow these steps to set up the email account on a HTC sensation phone. To set up an...

How to configure your emails in HTC Sensation?
How to configure email account on HTC phone   Please follow these steps to set up the...

How to configure your emails in Samsung Galaxy S II?
Here’s how it’s done: Tap the Home iconTap the Grid icon so you can view all...

How to configure your emails in Samsung Galaxy S III?
You can now Configure your Samsung Galaxy SIII Smart Phone to retrieve your emails.  ...

How to configure your Samsung Galaxy S4
How to configure your Samsung Galaxy S4: 1.  Please go to your phone settings and click...

How to configure your Samsung Galaxy S5
Please follow the instructions as how to set up your email on Samsung Galaxy S5.1.  Go to...

How to create an email address via Yournic control panel?
You can set up a new email account on your domain via our New Yournic control panel. Once logged...

How to fix the Iphone IMAP error “unable to move message to trash?
If you get the error message below when trying to delete an email on the Iphone, we have a...

How to identify a problem?
In some cases there may be a problem with your account on an email client such as Outlook or...

How to resolve Number of connections exceeded for IMAP connection?
There is a limit of 25 IMAP connections per IP address . If you will exceed that limit...

How to set up an email account on an Ipad?
IMPORTANT NOTE: Before you set up your apple device, please make sure that you are using strong...

How to setup an imap/pop_account on iPhone 5 & 6?
IMPORTANT NOTE: Before you set up your apple device, please make sure that you are using strong...

How to setup your email account on Outlook 2010?
Outlook 2010 was the next version after Outlook 2007 and in this version Microsoft have...

Mac mail settings
IMPORTANT NOTE: Before you set up your apple device, please make sure that you are using strong...

Outgoing Mail Server Settings
Option a) Outgoing mail server: mail.your-domain.co.uk Tick the option “my server...

Recipient address rejected: Policy Rejection- Quota Exceeded.
Yournic Internet recently implemented outgoing email throttling. This helps us to limit the...

Setting up your email address in BlackBerry
To configure IMAP /POP3 for your Blackberry, just follow these steps:   1. On the...

Setting up your email address in Eudora 7.x
Eudora 7 is a free email client from Qualcomm.   Please follow these steps in order to set...

Setting up your email address in Incredimail.
This tutorial will take you through the step by step process of setting up your Yournic email...

Spam email for account details
Dear Customer,   If you receive an email claiming to be from Yournic asking for your...

What is spam?
Spam is electronic junk mail. Spammers will target large groups of email addresses in order to...

What should I do when I receive spam?
When you receive spam emails, there are a few steps you can take in order to prevent more spam...

What to do if you get spam from yourself?
In some cases a person can receive an email from themselves that they do not remember sending, it...

Why do people send spam?
Spam email is the equivalent to junk mail that you receive by post. Spammers will target large...

Why is my email suddenly not working?
If you are in a situation where you have the correct detailsfor your email account, and the...

Yournic’s policy on Bulk Email
Yournic.co.uk have a zero tolerance policy to spam.   Even if spam is sent from outside...